Retail

HR software for retail businesses

Manage high-turnover workforces, flexible shift patterns, and multi-location teams with HR tools built for the pace of retail — without the enterprise price tag.

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Staff management
Multi-location
Shift scheduling
Fast
Store attendance
Verified
Payroll processing
Auto

Built for Retail

Manage a dynamic retail workforce

Retail HR is uniquely challenging — high turnover, flexible hours, seasonal peaks, and teams spread across multiple stores. OnTap is built for exactly these demands, giving you control without complexity.

  • Manage full-time, part-time, and seasonal staff from one platform
  • Build and adjust shift schedules with drag-and-drop ease
  • Add new retail staff in minutes with digital contracts and documents
  • Track attendance, tardiness, and overtime across all locations
  • Process payroll for variable hours, commissions, and tips
  • Manage performance reviews and incentive structures at scale

Features

Everything you need, nothing you don't

  • Shift Scheduling

    Build weekly rosters, manage shift swaps, and receive coverage alerts for unfilled slots.

  • Multi-Location Management

    Manage staff across all your stores and branches from a single, centralized dashboard.

  • Time & Attendance

    Mobile and biometric clock-in with automatic overtime, break, and shift differential tracking.

  • Variable Pay Processing

    Handle hourly pay, commissions, bonuses, tips, and statutory deductions in one payroll run.

  • Store-Level HR Reporting

    Per-store headcount, cost, turnover, and attendance reports for your area managers.

  • Fast Staff Setup

    Bulk-add seasonal staff with digital contracts and documents stored against each employee.

  • Incentive & Commission Tracking

    Configure commission structures and performance incentives that feed directly into payroll.

  • Compliance Automation

    Labor law compliance, working hours limits, and statutory deductions handled automatically.

  • Turnover Analytics

    Identify high-turnover roles and locations, and track the cost of employee churn.

  • Digital Employment Contracts

    Generate, send, and store employment contracts digitally — no paper processes needed.

  • Leave Management

    Coordinate annual leave, sick days, and unpaid leave across multiple store locations.

  • Performance Management

    Set targets, conduct reviews, and manage performance improvement plans at scale.

60%
Faster scheduling

vs. manual roster building

Multi-store
Unified view

all locations in one dashboard

100%
Payroll accuracy

for variable-hour employees

50%
Reduced admin

per store manager per week

Payroll Flexibility

Payroll that handles every retail complexity

From hourly workers to commission-based sales staff, OnTap processes every retail pay scenario accurately — including shift differentials, overtime thresholds, and bonus structures.

  • Variable hours payroll

    Calculate pay for each employee based on actual hours worked each cycle

  • Commission management

    Track, calculate, and pay sales commissions directly from payroll

  • Seasonal workforce

    Add and remove seasonal staff without disrupting permanent team payroll

  • Store cost reports

    Per-location payroll cost breakdown for area managers and finance teams

Quick Setup

Set up your retail team in four simple steps

Get every store up and running on OnTap quickly. Our guided setup works for single-location boutiques and multi-store retail chains alike.

  1. 1

    Set Up Your Stores

    Add each location, configure store managers, and set department structures.

  2. 2

    Import Your Staff

    Import your existing roster or add employees one by one with role-based assignments.

  3. 3

    Build Your Schedules

    Create shift templates, assign staff, and publish rosters directly to employee mobile apps.

  4. 4

    Automate Payroll

    Connect time tracking to payroll — run accurate, variable-hour payroll in minutes.

Make retail HR effortless

Built for the pace and complexity of modern retail operations — from single-location boutiques to multi-store chains across Africa.

  • Shift Scheduling
  • Multi-Location Management
  • Time & Attendance
  • Variable Pay Processing

Explore more

More in By industry

Make retail HR effortless

Built for the pace and complexity of modern retail operations across Africa.

Start free trialBook a demo
  • 14-day free trial
  • No credit card required
  • Set up in under 30 minutes